Legal

Privacy Policy

Your privacy is our top priority. By accessing or using our sites, you agree to the terms of this Privacy Policy.

Who we are

This privacy policy addresses the privacy practices of 1digitalstack.ai and 1digitalstack.com, the trademark brand of EGrowth Technologies LLP (an Indian LLP registered with the Ministry of Corporate Affairs, India), a subsidiary of Inovedge Commerce Pte. Ltd., headquartered in Singapore. We are committed to safeguarding your privacy. This Privacy Policy describes how we may collect, use, share, and keep personal information about you. Please read it carefully.

What this Privacy Policy covers

This Privacy Policy applies to the websites, mobile applications, software platforms and related services offered under the 1DigitalStack brand by EGrowth Technologies LLP and its parent company, Inovedge Commerce Pte. Ltd.

Information collected through the mobile app

Depending on the services used, we may process:

  • User identity and business contact information
  • Organization and account information
  • Authentication and session information
  • Information submitted or accessed through the 1DigitalStack platform
  • Device, application version and diagnostic information
  • Usage and performance information required for security, troubleshooting and service improvement
Purpose of processing

Information may be used to:

  • Authenticate authorized users
  • Provide access to 1DigitalStack services
  • Operate and secure the platform
  • Provide customer support
  • Diagnose technical issues
  • Improve service reliability and performance
  • Meet contractual, regulatory and legal obligations
Information collection and use

For a better experience, while using our Service, we may require you to provide certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information we collect is used to contact or identify you.

Log data

Whenever you visit our Service, we collect information that your browser sends to us, called Log Data. This may include your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data commonly used as an anonymous unique identifier. These are sent to your browser from the website you visit and stored on your device.

Our website uses cookies to collect information and improve our Service. You can choose to accept or refuse these cookies. If you refuse our cookies, you may not be able to use some portions of our Service.

Service providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services;
  • To assist us in analyzing how our Service is used.

These third parties have access to your personal information to perform the tasks assigned to them on our behalf, and are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your personal information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to other sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us; we strongly advise you to review their Privacy Policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Business users

Our services are intended for business users and are not directed to children.

Data sharing

We may share information with authorized service providers, technology infrastructure providers, affiliated entities and business partners where required to operate, secure and support the 1DigitalStack services. We do not sell personal information.

Data retention

We retain personal information only for as long as reasonably necessary to provide our services, meet contractual requirements, comply with applicable laws, resolve disputes and maintain security and audit records.

Privacy requests

Users may contact us regarding access, correction, deletion or other privacy-related requests using the contact details provided in this Privacy Policy. Certain information may be retained where required for legal, regulatory, security or contractual purposes.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately upon posting on this page.

Contact us

If you have any questions or suggestions about our Privacy Policy, please contact Inovedge Commerce Pte. Ltd. at 101 Cecil Street, #14-12, Tong Eng Building, Singapore (069533), or email info@1digitalstack.ai.